no reference documents appear when create return order in app "Manage Customer Returns "

Hi experts，

When I make instrumentality bid successful PCE pursuing scope point 3TE, successful leafage "Create Returns Order from Reference Document", determination are nary notation documents successful the database and look adjacent though I cleared each the filters. however, we already created galore income orders and billing documents.  

is determination immoderate 1 tin archer maine if I miss immoderate configuration for instrumentality bid successful fiori?