Newly added approver unable to see old pending PRs for approval

Dear Customer, 

My sanction is Lisa from the MM-PUR team. Let maine explicate however the workflow approver determination works:

When the workflow(traditional oregon flexible workflow) is triggered, the strategy volition find the approvers. In your lawsuit they are determined based connected the class IT Software. These approvers are acceptable and assigned successful the workflow log. There is nary occupation that runs successful the inheritance to cheque if these person been changed/updated. They are determined astatine the clip of workflow triggering initially and not again unless the existent papers for illustration Purchase Order is updated and workflow is reset/retriggered. 

So, if a caller approver is added successful the workflow settings(category settings) and a papers is already successful Awaiting Approval status, the caller approver volition not spot these documents successful their Approval list. This is modular behaviour. The workflow has already been triggered and the archetypal approver is determined. The lone mode to guarantee the caller approver present see's these documents is to guardant the pending support documents to the caller approver. 

For immoderate papers that has not yet triggered the workflow, these volition spell to the caller approver arsenic the workflow has not yet ran and erstwhile it does the caller approver volition beryllium determined arsenic expected. 

I anticipation that helps reply your query. 

Kind regards,
Lisa
SAP Support