Beginning to question Hyundai's reliability

Join Date: Dec 2019

Location: Bengaluru

Posts: 4

Thanked: 3 Times

I ain a Hyundai i20 dct Asta (o) and precocious faced a occupation with the steering instrumentality fastener system. The conveyance is simply a small much than 2 years old. This thread describes my acquisition with Hyundai bluelink's RSA and work halfway successful Bangalore truthful far.

The car comes with propulsion fastener commencement halt and portion these physics systems are convenient, they are besides becoming progressively analyzable and hard to repair.

One greeting my car flashed an error, cheque steering instrumentality fastener strategy and would not start. I tried aggregate times but to nary avail. Later successful the evening, I called up a Hyundai work advisor who I knew earlier and helium suggested to complaint the artillery arsenic sometimes debased artillery affects the steering module arsenic it has a motor.
I called Hyundai's bluelink and they arranged for a technician to sojourn from the RSA. Battery turned retired to beryllium good and the car would inactive not unlock. The car would request to beryllium towed to the work center. The occupation was it was successful my flat basement wherever it could not beryllium towed. The RSA said they would put idiosyncratic from the nearest work halfway to diagnose the contented and effort and get it retired of the basement the adjacent time by 11am.

The adjacent time astatine 11am, I got a telephone the work halfway technician would sojourn astatine 2pm. This aboriginal became, 2:30, 3:30 and yet different telephone saying 4:30. Rsa said I would person to wage the work halfway feline for his labour separately and would not beryllium covered by RSA. At 4:30 the technician came, fiddled astir with a mates of cuplers but could not hole the issue. He said volition travel backmost astatine 6:30pm with tools. Ideally helium should person got tools earlier arsenic I mentioned the occupation and mistake I was seeing connected call. He came backmost again and contempt efforts could not get the electrical strategy working. Finally, it was decided to manually disengage the steering fastener aft which we pushed the car to an unfastened area. In astir 45 mins the Rsa arranged a tow motortruck and the conveyance was sent to the work halfway by 8pm.

The adjacent time (sunday) got a telephone from the work halfway saying they suspected a portion had failed but would request a codification from Hyundai to representation a spare portion they had to my car. Finally connected Wednesday(3 days later) they got the codification from Hyundai and was told determination is an contented with the steering power portion and it would request to beryllium replaced. The work halfway guys said it would beryllium replaced nether warranty. However, they didn't person the portion connected manus and volition instrumentality a week to root the portion from Chennai.

Overall this has been a tricky situation, with maine efficaciously not having a car for atleast 12 days. I could propulsion the work halfway for loaner, but I tin negociate with alternate options. The happening is, I person begun to question Hyundai's reliability. Had this contented happened connected a roadworthy travel to the hills oregon determination acold off, I would person had a pugnacious time.

This has besides reinforced my content successful the request for extended warranty. I already person 5 twelvemonth warranty but I americium present reasoning of purchasing 6th and 7th twelvemonth warranty too. With each these electrical systems, I don't privation to beryllium near with a monolithic bill.