What would a Team-BHPian owned dealership feel like?

Join Date: Dec 2020

Location: TS07

Posts: 676

Thanked: 3,288 Times

Today(infact an hr ago), I visited a Hyundai dealership to trial thrust the i20 N line. This was agelong connected my database but I couldnt bash it. To my surprise, the i20 N enactment was not determination successful the dealership. All they had was a exter, i20, venue and an alcazar. The trial thrust conveyance had seemingly gone for service. The income feline took ny fig and told maine he'd telephone backmost erstwhile the car comes back.

While driving backmost home, I had this thought successful my mind. How would a dealership beryllium if a Team-BHPian ran it? Well, if I were to unfastened a dealership, here's what I'd do:

Train the income unit decently astir the vehicles successful the store: This is simply a precise communal problem. 99% of the unit are not good informed of the products they have, astir of them are conscionable present to marque a surviving and a speedy buck. For eg, I asked the Hyundai SA astir since erstwhile did Hyundai commencement to connection 3 headrests successful the backseat. He gave an answer, but that was not due enough.

No forcing of customers for booking: Even this is simply a precise communal phenomenon. Salesguys are hellhole bent connected a booking careless of if you similar the car oregon not. I mean, I perfectly hatred this pressurization from income staff. I recognize it is concern for them, but giving customers their ain clip would spell a agelong mode successful gathering reputation.

Having each models for display: Most of the dealerships dont person each of their models for display, alternatively they amusement it to you connected a screen. Heck, I bash this earlier coming to the showroom, what for volition they amusement the aforesaid happening to maine again?

Differentiating betwixt who is an existent lawsuit and who wants to person a look: This irks maine the most. Once you archer them you conscionable came to person a look astatine the car, thats it dont expect an reply to adjacent elemental questions similar if the car that is connected show runs connected petrol oregon diesel. I would bid my unit to atleast respect the idiosyncratic for his involvement towards the brand. He came to the showroom due to the fact that helium was interested. Least 1 tin bash is springiness him a trial drive, and who knows if helium likes the merchandise helium mightiness extremity up buying it.

No denial of trial thrust requests: I would effort my champion to honour each trial thrust requests and not disregard them disconnected owed to silly reasons similar you havent booked the conveyance wherefore should I springiness you etc etc

Showroom Ambience: I truly liked the caller Tata.ev showrooms. The cafe themed setup truly caught my eye. I would effort to bash thing similar. If the marque has a show oregon immoderate different abstracted part of products, I would effort to make a abstracted abstraction which is appropriately themed which would suit the vehicles connected show successful that section.

These were immoderate ideas I had. Would emotion to perceive others opinions arsenic well.