Spareshub.com - Bad experience with a failed delivery and no refund

We ain a Tata Nano AMT and it was progressive successful a rear extremity accident, causing the radiator instrumentality to spell bust. I checked online for its availability and recovered that spareshub had 1 successful stock.

My spouse ordered the instrumentality connected Apr 9 and paid INR 5498 via Razorpay, connected its website. She received an email confirmation that the bid has been placed. She followed up connected WhatsApp fig fixed connected the website (+91 9307901458) for an update connected Apr 12, 2024 and was fixed a effect that bid has been placed with Tata and despatch details would beryllium shared shortly.

We followed up 4 times betwixt Apr 17 and Apr 23 asking for an update and received a effect connected Apr 23 successful 4th effort that the instrumentality is not received yet.

Again, followed up fewer much times done Whatsapp since the car was immobile waiting for this fan. On May 4, we called the fig fixed connected the website and received a effect that determination would beryllium a refund since instrumentality could not beryllium procured. We were promised refund successful 6 days. Since then, we person been pursuing up done aggregate messages done chats and determination is nary effect and nary refund.

It has been much than 2 months that this concern has not honored its committedness and what is appalling is that determination is nary response. I anticipation this connection goes crossed to others and its founders that specified unprofessionalism is untenable successful this property with societal media consciousness astatine its peak. Looking guardant to a solution and cautioning different members and readers successful dealing with spareshub.com.

Thank you.