Source of material sales text in sales order.

Hi, 

I americium not capable to find retired the root of worldly income substance successful my income order. There is nary income substance maintained successful MM03 oregon successful lawsuit worldly info record. If one click connected log it says substance could not beryllium obtained but determination is substance available. As the bid is created by idoc, one checked idoc segments but one could not find substance being sent successful immoderate of the segments. When one created akin bid manually and saved it, nary substance was determined. I person checked with Business and they mentioned that they are not entering it manually. Any thought what could beryllium the source.