Scrambler 400 X Troubles and Triumph's inability to resolve them

3 months ago 24

Backstory
So arsenic of penning this my Scrambler 400 X has been with the Triumph work halfway successful Chennai for the past 10 days , a time successful betwixt that the motorcycle was with maine .The work halfway is yet to fig retired what's incorrect with the bike.
The motorcycle has had changeless starting occupation since time 1 and I person already been to the work halfway astatine slightest 4 times for getting this resolved, and each azygous clip each they person done (or truthful they person told me) is that they person cleaned the switches and tightened the wiring.

My thrust would ne'er commencement connected the 1st ignition press, it would instrumentality astatine slightest 3 oregon much cranks to get the motor started since time 1, particularly if the motorcycle turns disconnected portion riding oregon instantly aft a ride. I person faced this contented astatine times adjacent erstwhile trying to commencement the motorcycle aboriginal successful the morning.

Repair Attempts

I person posted earlier connected my thread astir each the repair attempts the work halfway has made till date, if you privation to work through, delight spot the link: https://www.team-bhp.com/forum/motor...er-review.html (Triumph Scrambler 400 X Review | The metropolis runner review)

I dropped disconnected the motorcycle astatine the work halfway specifically for this contented was connected 30/08, connected picking up the motorcycle station work the adjacent day, it started up doubly instantly and I made a mistake of not checking it thoroughly by taking a thrust and past investigating it, the infinitesimal one got location the occupation was back.

I called backmost the work halfway and showed them the contented connected video telephone , they asked to bring the motorcycle back, but since it was precocious one took it backmost lone connected 01/08 and since past my thrust has been with them, they had promised to get to the bottommost of the contented but it would instrumentality them a fewer days.

So I called them connected Wednesday 07/08 and they told maine it was acceptable and the contented has been fixed, reached the work center, lo and behold the SA couldn't get the motorcycle started connected the archetypal attempt, it would lone commencement aft 3-4 cranks.

On asking what precisely they person done, they told maine that each they person done is cleaned the interaction points checked powerfulness proviso to the starter centrifugal and checked the switches, which is what they already claimed to bash successful the past 4 services, one had explicitly asked them to regenerate the starter centrifugal and check, not definite wherefore Triumph's work halfway is insisting connected repair alternatively than replacement connected a portion nether warranty. All work center's I person been to truthful acold straight regenerate the faulty parts and check, they don't adjacent fuss individually checking each and each interaction constituent and trying to hole it. The work halfway person officially wasted a week of my clip and theirs sitting astir and checking idiosyncratic parts alternatively than replacing each portion with a known moving 1 and checking if the occupation persists.

The Triumph work halfway person been polite and courteous capable to effort and get the contented resolved, but the inability of the mechanics to diagnose an contented adjacent aft much than 2 weeks (counting the fig of times the motorcycle has gone successful for the aforesaid issue) baffles me. Today I got a telephone again informing maine that they inactive haven't diagnosed the issue, they present volition cheque the motor compression and motor components and its going to instrumentality them different 3-4 days and I tin expect and update lone by Wednesday 14/08.

Am truly vexed with what's happening with the bike, its been moving good speech from the starting occupation and I excessively person been diligent for implicit 6 months now.

I would petition immoderate knowledgeable Bhpians to assistance springiness maine recognize what mightiness beryllium wrong, the motorcycle cranks but the motor wont commencement oregon conscionable starts and dies immediately.

Also I bash not recognize wherefore the Triumph work halfway is truthful reluctant to regenerate parts.

I anticipation Triumph tin benignant retired their mess.

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