SAP S/4HANA Service Management

2 months ago 20

Hello,

I anticipation you are doing well.

I americium trying to recognize the SAP solution for Service Management successful S/4HANA, which corresponds to the Customer Service (CS) module we had successful ECC. I find it challenging to grasp the nonstop solution and the differences betwixt the On-premise, Public Cloud, and Private Cloud offerings for S/4HANA Service Management.

In the ECC CS module, we had the pursuing processes:

  1. Return and Repair
  2. On-site and In-house Repair
  3. External Processing
  4. Annual Maintenance Contracts (AMC)
  5. Contract Management
  6. Warranty Service Process

    Previously, we utilized an On-premise solution, which was straightforward. Now, with the assorted offerings—On-premise, Public Cloud, and Private Cloud—each presents antithetic features.

    Is determination a assets oregon papers that intelligibly outlines the antithetic apps and processes disposable successful each of these 3 offerings?

    Best Regards,

    Pranav

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