Hello,
I anticipation you are doing well.
I americium trying to recognize the SAP solution for Service Management successful S/4HANA, which corresponds to the Customer Service (CS) module we had successful ECC. I find it challenging to grasp the nonstop solution and the differences betwixt the On-premise, Public Cloud, and Private Cloud offerings for S/4HANA Service Management.
In the ECC CS module, we had the pursuing processes:
- Return and Repair
- On-site and In-house Repair
- External Processing
- Annual Maintenance Contracts (AMC)
- Contract Management
- Warranty Service Process
Previously, we utilized an On-premise solution, which was straightforward. Now, with the assorted offerings—On-premise, Public Cloud, and Private Cloud—each presents antithetic features.
Is determination a assets oregon papers that intelligibly outlines the antithetic apps and processes disposable successful each of these 3 offerings?
Best Regards,
Pranav