SAP Process Intelligence Imports not separating Activities from csv excel file

I person been manually formatting my imported .csv excel files (ServiceNow) earlier importing them to SAP Signavio Process Intelligence. I person made my files successful the aforesaid format that was fixed successful the eLearning workout excel sheets. I person been unsuccessful getting the Process Intelligence Investigation to abstracted the "activities" arsenic the illustration excel sheets person done. I tin lone get 1 "Activity" to show. Any assistance connected this substance would beryllium overmuch appreciated.