Rooflining sagging issue in new Invicto - Maruti brushes it off as normal

Join Date: Dec 2005

Location: Chennai / Kochi

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A person & colllegemate picked up a Suzuki Invicto Zeta 7-seater hybrid car for ₹31lakhs onroad little than 2 months agone & is wide blessed with the car. We had extended discussions successful our college-buddies Whatsapp radical to place the car that champion met his needs & was wrong his budget.

However, hardly a period into the ownership, his operator noticed that the rooflining successful the 2nd & 3rd rows was sagging down. He promptly took the car to the Bangalore Nexa dealership helium bought it from, wherever Maruti technicians checked it out.

The contented was acknowledged & helium was told that it would beryllium addressed. However, successful the adjacent mates weeks, determination wasn?t immoderate effect from Maruti.

After persistent followup, the Nexa Karnataka Regional Service Manager Mr.Panda emails to accidental that not lone is it not an contented / abnormality, but that the ?curvy sagging extortion mat? is the proviso for an Emergency Locking Retractor (ELR) loop for the mediate passenger.

This being a 7-seater with skipper seats successful 2nd row, determination is nary mediate passenger. Then what proviso for loop for a non-existing rider ?

We person been utilizing aggregate Suzuki cars from 1985 from the M800 to the Vitara hybrid now, each of which was retained for 15-19 years earlier they were sold & not a azygous 1 had an contented of sagging roofliner.

This points to a superior design/assembly contented involving Maruti & Toyota (Invicto is manufactured astatine their plant) & which cannot beryllium excused successful a ₹3 cardinal car.

I americium nary adept successful rooflining fixing, but looks similar they did a shoddy occupation of securing/glueing the lining to the roof. It is besides a anticipation that portion successful the 8-seater version, the extortion anchor for mediate passenger?s seatbelt helps unafraid the extortion lining astatine the diagonal centre of the cabin, preventing sagging successful 8-seater versions, deficiency of this successful 7-seaters leads to this issue.

Anyway, helium has replied to Nexa to debar brushing the contented nether the carpet & alternatively admit the contented & supply a solution. Failing which, helium volition beryllium forced to instrumentality recourse to different redressal means disposable to him. Hoping that bully consciousness prevails astatine Maruti.

Attached photograph shows the sagging astatine 1 spot successful the 3rd row. I americium having issues uploading a video which shows the afloat grade of sagging successful some rows - volition upload later.