Range Rover Velar AC Malfunction while taking delivery | Car stuck at workshop for almost a month

4 months ago 20
• While taking the transportation of Range Rover Velar connected 04/04/2024 from AMP Motors Gurgaon, the aerial conditioning portion malfunctioned (Hot aerial blowing from beforehand close broadside blowers adjacent aft lowest somesthesia setting). I was not consenting to instrumentality the transportation arsenic they were trying to springiness maine a faulty car.

• On method advice, the car was switched disconnected for 10 minutes and past started. Cool aerial started blowing, and the income squad and method unit assured maine that it was immoderate bundle update issue. They insisted that I should instrumentality the transportation of the car arsenic it was my day besides and that I shouldn't spoil the day. I ended up taking the delivery.

• I was travelling overseas till the 26th of April, and connected 03/05/2024, I visited the AMP Gurgaon workshop. After inspection, they told maine that it was not a bundle contented and the centrifugal needed to beryllium replaced. The centrifugal was not successful banal and volition travel from the UK, truthful you instrumentality the car back, and we volition pass you erstwhile we person the motor.

• On the 28th of May, the portion arrived and the car was sent to AMP Motors Gurgaon. In the meantime, 1 much contented cropped up - petrol odor had started to travel wrong the cabin.

• On the 30th of May, I was told that the contented was not resolved by changing the centrifugal and that the full AC assembly needed to beryllium replaced. Again, it's not successful banal and volition travel from the UK. Regarding the petrol smell, they agreed that it was determination but were not capable to diagnose it. Since then, the car has been astatine the store and they are not giving immoderate timeline erstwhile the portion volition beryllium received.

• On repeated requests, they person fixed aged F-pace arsenic a courtesy car.

I asked for a refund oregon replacement of the car, but they refused. I person been paying EMI, insurance, and depreciation since April 2024 for a car that I americium not capable to use. All this has started to impact my enactment and my intelligence health.

How travel specified a large contented was not detected during the PDI astatine the works and past astatine the dealership? On demanding the PDI report, they straightforwardly refused to stock it by saying that it was an interior document. I consciousness that AMP Motors has knowingly delivered a car with manufacturing defects.

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