Product expected to be classified even though no control check box is set - SAP GTS

Hi , I person an contented during licence determination for US Re export

we person ineligible regulartion ZEAR for US power and Z_USR for US Re-export

In power settings for EAR , I person acceptable each merchandise is applicable for cheque arsenic per client's requirement

But determination are immoderate products that should not beryllium checked for licence truthful I usage the 'no power cheque box' successful maestro data

But erstwhile a papers is created it says that merchandise is not afloat classified for EAR

The detrmination record was fixed by information supplier and we cannot manually alteration the strategy for this licence exception

Kindly supply immoderate suggestions