3 months ago
24
I bought the Tata Punch EV Empowered Plus Long Range exemplary 3 months ago, and my acquisition has been thing abbreviated of a nightmare. Ever since the car arrived, it has had important charging issues. The charging league would intermittently stop, and each time, I had to manually restart it. The car would lone complaint astir 5-10% astatine a time, which meant it took 10-20 charging sessions to afloat complaint the car. This occupation occurred exclusively with the Tata accelerated chargers disposable successful my residential area. Since my flat doesn't let the installation of a idiosyncratic charger, this was my lone option.
When I reported this issue, they assured maine it would beryllium fixed during the archetypal service, but the work halfway radical simply charged the car connected a mean partition charger and claimed the occupation was resolved. However, the contented persisted. They took the car again aft a mates of days and astir apt tried the aforesaid happening again with nary success. They past escalated the ailment to the caput of EV successful Mumbai and took the conveyance to different work presumption successful Mahape. There, they changed immoderate cabling successful the car and assured maine the contented was resolved. Yet again, thing changed, and to adhd to my frustration, the beforehand DRL lights stopped moving aft this repair job.
After reporting the persistent problem, they took a period to archer maine that the mill was moving connected a solution and the replacement portion was not available. When the portion yet arrived, they replaced the aforesaid cablegram again, claiming this clip it would decidedly resoluteness the issue. They besides replaced the beforehand DRLs. Unsurprisingly, the contented remained unresolved. A week oregon truthful later, they sent idiosyncratic implicit to my spot to effort charging it astatine the aforesaid charger wherever I was facing the issue. They connected a laptop to seizure information during the charging interruptions, hoping it would assistance diagnose the basal cause. The information that was captured mentioned a mates of parts heating implicit the threshold, but the technician didn?t let maine to instrumentality a photograph and said it would beryllium sent straight to the mill for diagnosis.
A week later, they sent idiosyncratic to cod the aforesaid information again due to the fact that they had someway mislaid the erstwhile data, causing maine to skip work. This clip my conveyance was already astatine 85% complaint and was capable to complaint to 100% without interruption (Probably due to the fact that of slower trickle charging aft 80%?). After different week, they said the contented would beryllium resolved via a bundle update. They updated the bundle and claimed that the contented was resolved, but this clip I refused to instrumentality transportation and enactment arsenic their QC assistant. I insisted that they trial charging the conveyance astatine a akin Tata charging presumption to verify if the occupation was genuinely fixed. Thankfully, this clip the occupation was really resolved. Although I americium not definite however they were capable to hole overheating with a bundle update, I americium acrophobic they mightiness person dialed down the complaint velocity the car is consenting to accept. However, this is thing that I request to test.
During these archetypal 3 months of ownership, different contented emerged wherever the regenerative braking randomly stopped working. It mightiness not dependable similar much, but fundamentally it means that the brakes of the car were unpredictable and were not moving arsenic expected. There were times erstwhile I would trust connected the regen brakes to dilatory the car but the braking conscionable wasn?t determination erstwhile I lifted my ft disconnected the accelerator, causing maine to marque an exigency brake to debar hitting the car successful front. This contented was besides resolved with the bundle update.
Just erstwhile I thought each problems were sorted, a fewer days ago, I faced different large issue. One night, aft parking the car and returning to it, the car wouldn?t start. It displayed aggregate errors similar elevation clasp error, TPMS error, and debased auxiliary battery, and was stuck successful parkland mode and would not adjacent spell into neutral. The car was automatically applying the parking brakes, and I was a sitting duck. I tried pressing the SOS fastener successful the car, but it simply said telephone failed. Finally, I got a substance connection from Tata with a fig to link with successful lawsuit of an emergency. How is this viable during an accident?
Tata roadside assistance arrived aft an hour?s wait, tried recharging the auxiliary artillery to nary avail, and the technician had nary thought what to bash truthful helium ordered a tow truck. This ordeal happened astatine 1:30 AM successful the rain, and I had to publication a cab location without immoderate assistance from Tata. It does wounded to spot your caller car being towed away.
The car was successful the work halfway for 8 days and they yet fixed it, said determination was immoderate contented with the brake fuse and wiring. Overall, the Tata Punch EV is simply a superb car erstwhile it works, but my acquisition has been dreadful. The car has spent much than 20 days successful the work halfway successful conscionable the archetypal 3 months. The predominant work visits person aged the car significantly?the achromatic interiors person turned brown, the steering instrumentality is stained, the DRL alignment is off, and definite panels person started to rattle. Owning a Tata car has been a disappointing experience, severely impacting my assurance successful the vehicle. I wouldn't situation instrumentality it connected a agelong thrust oregon fto my dada thrust it implicit agelong distances, defeating the intent of owning an EV car.
Recently the Punch EV received 5 prima information standing successful clang testing, but different cardinal origin to see portion determining the 'Safety' facet of a conveyance is its reliability. If a conveyance tin permission you stranded successful the mediate of the road, I volition see it to beryllium a superior information issue. Generally not thing a batch of america see portion making our acquisition decisions, but present I've travel to larn however important it is. We besides person a inclination to deliberation that these are 1 disconnected cases and volition not hap to us, I utilized to consciousness the aforesaid mode erstwhile speechmaking astir Tata ownership reviews but present I recognize however importantly lacking the Tata ownership acquisition is.
