1 week ago
2
Made a large mistake today!
My Volkswagen Taigun GT+ was owed for 45k service, and I booked a work with prime up astatine Kun Volkswagen Madras South, OMR, alternatively of my spell to guys - Sundaram Volkswagen.
I person had horrible work experiences with KUN previously, with my erstwhile Hondas arsenic good arsenic my Volkswagen, erstwhile I had dropped it disconnected for the archetypal work successful Kun, and the lipid debased lights triggered conscionable 3500 KM station service. They acknowledged past that they had missed changing oil!
I lone realised that my Taigun had ended up astatine KUN Volkswagen Madras South aft prime up, erstwhile the work advisor called maine and said "I americium calling from KUN VW."
I instantly asked for my car to beryllium returned, informing him I had atrocious experiences with them, and I thought I had booked with Sundaram.
Service advisor asked for a accidental to redeem themselves, promising maine that helium would instrumentality idiosyncratic care. I, being the fool I am, agreed.
Now, I had damaged my rear moving board, and erstwhile I had booked the work a time prior, I specifically asked if the portion was disposable for replacement - they said yes, I asked them to clasp it and they said sure.
One time later, during service, the portion was not available. Just a prevarication for maine to nonstop the car in.
I was facing an contented with the drivers broadside seatbelt not retracting properly. Informed the work advisor of the same. After service, the feline called and said it had been taken attraction off, but upon delivery, recovered thing had been done astir it.
Volkswagen link app showed the car idling for 45 minutes erstwhile astatine work center. Normal 45k periodic work should not person had the motor idling for truthful long. Looks similar idiosyncratic took a bully day nap with the AC turned on.
Car was delivered with soiled interiors.
This is each the disposable bits. God knows if they really serviced the car astatine all, oregon simply washed the exteriors and delivered it. Got to cheque the motor lipid and spot if its murky oregon what.
But mostly guys, beryllium warned. KUN is really, truly atrocious crossed their dealerships. Never permission a car astatine KUN for service.
If you person a Volkswagen successful Chennai, ever permission it for work astatine Sundaram.
They are acold superior.
Sent the transportation enactment with a large "NOT SATISFIED" people connected it. Have emailed VW. Lets spot what happens.
This whitethorn travel crossed arsenic frivolous complaints, but with my past experiences with KUN, arsenic good arsenic the information that successful this case, they assured that complaints person been taken attraction of, and successful information thing has been done, makes maine powerfully question what they bash for the unseen things during service. Do they truly bash much, oregon rapidly wash, bash immoderate basal worldly and makr the work completed successful full?
