Kia, Audi top the customer experience index

Join Date: Jun 2006

Location: Bangalore

Posts: 1,135

Thanked: 1,031 Times

Not surprised.
My ain acquisition with KIA has been large successful my 1.5 years of ownership. Prompt redressal of complaints, quicker turnaround times, courteous unit crossed 2 antithetic dealerships, listening to each ailment and niggle, nary gaslighting etc. are immoderate of my affirmative experiences with KIA.

Their persistence to get affirmative ratings and punctual follow-up are immoderate different points with KIA. I deliberation successful their 5 years of being successful India, KIA has cracked immoderate cardinal sentiments of the Indian Consumer: Quality of products particularly successful the fashionable conception (SUV, CSUV), loading with modern features astatine akin outgo and large aft income service.
Now if lone they took the Safety ratings seriously, we would person a adjacent cleanable manufacturer.

Last edited by hrman : 5th September 2024 astatine 06:59.