3 months ago
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3rd July 2024, 17:15
| #1 |
| Senior - BHPian
Join Date: Mar 2021 Location: Bangalore Posts: 2,266 Thanked: 21,775 Times | JD Power: Electric vehicles much apt to person issues compared to accepted ICE models JD Power has released the findings of its 2024 Initial Quality Survey, which states that EV owners reported importantly higher issues connected their vehicles compared to ICE car owners. The results of the caller JD Power survey were based connected responses from adjacent to 1,00,000 customers who had purchased their vehicles 90 days prior. The survey contained 207 questions divided crossed 10 categories, ranging from infotainment to driving assistance to interiors and driving experience; among others. Also, for the archetypal time, the survey included repair sojourn data, tracking real-world repairs, thereby ensuring a fuller representation of the world of car ownership successful 2024. As per the survey results, EVs and plug-in hybrids required much repairs than their ICE-powered counterparts crossed each 10 categories. Frank Hanley, Senior Director of Auto Benchmarking astatine JD Power, states that these machines (EVs and plug-in hybrids) went successful for work astatine a overmuch higher complaint than accepted vehicles. As per reports, the mean problems per 100 vehicles (PP100) for diesel and petrol cars were 180 PP100. However, for EVs, the mean accrued to 226 PP100. A fewer starring issues were related to informing messages. This included not knowing the caller slate of exertion oregon getting fed up with mendacious oregon unnecessary warnings from the car's operator assistance system. Another country of vexation was the infotainment system. Customers are said to person reported aggregate connectivity issues with Apple CarPlay & Android Auto. Moving forward, the Features, Controls & Display class was the 2nd astir troublesome area, scoring 30% higher than modular ICE cars. Source: JD Power Last edited by RahulNagaraj : 3rd July 2024 astatine 17:16. |
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3rd July 2024, 18:09
| #2 |
| BHPian Join Date: May 2016 Location: Pune Posts: 436 Thanked: 1,033 Times | Re: JD Power: Electric vehicles much apt to person issues compared to accepted ICE models To maine this is useless survey wherever problems faced and reported seems much fixed connected diagnostic nonaccomplishment alternatively than drivetrain related oregon different cardinal failures starring to non-usability of vehicle. |
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3rd July 2024, 18:31
| #3 |
| Distinguished - BHPian
Join Date: Oct 2012 Location: Delhi Posts: 8,298 Thanked: 53,018 Times | Re: JD Power: Electric vehicles much apt to person issues compared to accepted ICE models Quote:
Originally Posted by varunswnt To maine this is useless survey wherever problems faced and reported seems much fixed connected diagnostic nonaccomplishment alternatively than drivetrain related oregon different cardinal failures starring to non-usability of vehicle. According to JD Power: Quote: The survey is based connected a artillery of 227 VOC questions positive applicable repair data, each of which is organized into 10 conveyance categories: infotainment; features, controls and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; climate; and unspecified (unique to repair). So the thrust bid is covered successful this survey. But going by the effect precise fewer issues were reported! Jeroen |
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