4 months ago
21
Is Royal Enfield work and RSA useless ?
So I had got my RE interceptor past twelvemonth and had an uneventful twelvemonth successful presumption of the attraction of the bike.
Had my 2nd work successful May 2024 astatine Kwality work halfway Jarganahalli, Bangalore. I had mentioned a fewer concerns during the work which was motor stalling and beforehand tyre wobble. Got the motorcycle with nary of the issues rectified from the work center. I had the motorcycle delivered to my workplace aft work and had nary clip going backmost to the work centre.
A period aft the service, I got the cheque artillery airy connected successful the instrumentality cluster. The adjacent time the motorcycle refused to commencement and I had to telephone the RSA. The RSA seems to beryllium managed by different steadfast named Europ assistance. They sent maine a fig of a technician astatine Kwality work halfway who was assigned my case. I called him and helium had nary hint astir the issue.
He told maine helium can't travel present and the RSA volition lone beryllium disposable time and if I privation I tin leap commencement the motorcycle and scope the work centre!!
I was shocked astatine this point. I was fortunate the motorcycle was astatine my flat and not successful the mediate of the road. I managed to commencement the motorcycle by rolling down a ramp successful my parking batch and headed to the work centre.
Just 1.5 km from the work centre, the motorcycle stalled again and I was fortunate not to beryllium deed by immoderate conveyance down me. I managed to parkland the motorcycle astatine the roadside and called the work centre again.
The effect I got was precise callous. I told them I volition wage for the proscription and I conscionable wanted to leap commencement the vehicle. But they conscionable told maine to hold and volition get back. I waited for an hr conscionable 5 minutes distant from the work centre.
Finally I decided to telephone the adjacent store and they came wrong 10 minutes and replaced the artillery connected the spot.
Had to wage 3500/- for a caller artillery which was expected beryllium replaced for escaped nether warranty
. I was virtually pushed for extending my RSA from the RE work centre past period and had paid 999/- for having a bid of mind.
My question to RE is however tin a artillery drain retired successful a 1 twelvemonth aged bony banal vehicle? And wherefore bash they connection RSA if they don't mean to supply bully service?.
RE is conscionable riding connected the instrumentality pursuing for its marque sanction and it's conscionable a substance of clip erstwhile their marketplace presumption is taken implicit by immoderate different manufacturer.
Mods delight merge this station to applicable thread if needed.
