Himgiri Hyundai Service, Hero Honda Chowk, Gurugram [AVOID]

5 months ago 25

Himgiri Hyundai Service, Hero Honda Chowk, Gurugram [AVOID]


I gave my i20 NLine for its 1st work (1500kms / wide cheque up) to Himgiri Hyundai, located astatine Hero Honda Chowk (sector 34), Gurugram.
I had purchased my car from Himgiri successful Sector 53 and hence decided to instrumentality with them, astatine slightest for the 1st service.
I had requested for a prime & driblet of the car from my office, located successful Udyog Vihar.
While I was astir expecting to person an underwhelming acquisition (due to speechmaking galore accounts connected car dealerships & work centers connected this forum), I did not expect that a wide cheque up (wherein the SC really has to bash NOTHING) would beryllium a disappointing experience.

I volition usage slug points to database down what each happened -

1. Driver disconnected the dashcam instantly aft exiting my bureau station picking up the car. While the beforehand lone had its powerfulness cablegram removed, helium went up and wholly removed my rear camera from its mounting and near it hanging implicit my parcel tray.
2. I had requested the CRM, the work advisor (SA) and the operator astir checking and correcting the instrumentality alignment, arsenic I had a feeling that it was somewhat off.
What they really did was ruin it further, and present my steering is DEFINITELY off-center portion trying to support the car successful a consecutive line. If you're not competent enough, amended to conscionable permission it alone, alternatively than ruin thing further.
3. This "check-up" had to see a escaped lavation & vacuum, arsenic was informed to maine by the SA. When the car came back, I noticed that the bottommost 20% of the doorway hadn't been cleaned astatine all, connected either sides. The bodywork was afloat of swirl and hitch marks (indicative of a soiled rag utilized to "clean" the car). The bottommost skirting wasn't touched, oregon truthful it looked like.
4. When I started the car successful the evening to caput home, noticed the thrust info showed "02:30hrs" of motor tally time. My greeting commute is 35 mins, the thrust to and from the work halfway is simply a max of 45mins successful total. This fundamentally meant that my car was kept connected astatine the work halfway for much than an hour, for deity knows what reason. (I cannot cognize since dashcam was disconnected, remember?). Average FE had dropped from 14.xx erstwhile I gave it successful the greeting to 10.xx erstwhile I got the car backmost (I presume car was kept connected and the work halfway guys were enjoying the AC portion seated inside). DTE had reduced by mode much than it should have.

Imagine disappointing your lawsuit erstwhile you had to bash NOTHING, conscionable cheque and instrumentality the car.

While I haven't written and informed the work halfway of this (I program to tomorrow), determination evidently is going to beryllium nary resolution. The max I expect is that they would privation maine to nonstop the car again for an alignment and amended cleaning (how volition you close it present erstwhile you couldn't the archetypal time?).

Let maine sum up my archetypal caller car work experience.

I spent petrol to nonstop my car to a work center, person its dashcam equine ruined, person my instrumentality alignment made worse, person employees bask the comfortableness of the AC successful the car and past person it sent backmost to me, astir arsenic soiled arsenic it was erstwhile I handed it over.

Needless to say, my car isn't going backmost to this peculiar work center.

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