Exide Battery Warranty: Dealer Cheats aged citizen

Join Date: May 2019

Location: Chennai

Posts: 258

Thanked: 2,061 Times

My father, aged 80 years old, had purchased an Exide artillery for his i20 successful January 2022. The artillery comes with a 30 period implicit warranty. In June 2024, wrong the warranty period, the artillery started showing signs of nonaccomplishment and would not clasp charge. Thinking thing was up with the car, the artillery was initially charged implicit nighttime astatine a artillery shop. It would past work, and wrong 2/3 days, dice wholly again.

My begetter being aged, could not enactment connected this substance successful haste, but informed the trader the artillery was a fewer days earlier the 30 period warranty expired. The trader tried his champion to lavation his hands off, due to the fact that the determination was lone a fewer days left, but aft immoderate backmost and forth, took the artillery in, saying they would replace. However, a week later, the artillery was returned, saying that it was fine, and the contented was with cars alternator.

We checked the alternator, and it was fine. And with successful 2 days, the artillery died again.

Now the trader and Exide volition not honour the 30 period warranty, nether which archetypal ailment was lodged, and alternatively are saying they volition honour the further 25 period paid pro rata warranty.

Is this a lawsuit of implicit cheating oregon what!

I did deliberation Exide was an honourable company, but cheating an aged 80 twelvemonth old?

What bash you guys deliberation we should do?

Dealer: Micro Power Corp, Nadambakkam Chennai

Invoice and artillery warranty paper are preserved.