"Delivery completed" indicator causes approved Purchase order to be re-sent for approval (Flex. WF)

2 months ago 9

Hello experts, 
I'd similar to inquire for your advice. I person the pursuing lawsuit with 1 of my customers:
They usage transaction MASS to people "Delivery completed" indicator successful Purchase orders. These POs bash not person immoderate GR posted oregon Invoice attached. These POs are utilized to complaint concern travel expenses, work expenses, etc. Invoices are managed without notation to POs. Flexible workflow is successful spot and each PO is approved by a liable idiosyncratic erstwhile created. After immoderate time, POs are formally closed successful SAP by selecting "Delivery completed" indicator. 

After selecting "Delivery completed" indicator successful MASS transaction, immoderate of the POs instrumentality backmost to the agent's inbox to beryllium approved again. User's interest is: wherefore immoderate POs request to beryllium re-approved? What is causing this behavior?

Looking astatine the POs that bash not necessitate re-approval and those that do, I bash not find immoderate evident difference. I besides bash not find immoderate conditions for workflow restart maintained successful SPRO nether "Flexible workflow", nor Characteristics and Classes. 

Instead, workflow settings look to person been done successful Fiori app "Manage Workflows for Purchase Orders". When I googled a bit, I recovered retired it should beryllium imaginable to spot the workflow restart conditions maintained successful this app nether "Edit" button, but I bash not find it determination - possibly I deficiency definite authorizations? Apart from that, nary idiosyncratic exit oregon BADI has been implemented regarding WF successful the system, I've checked that arsenic well. 

My questions would be: Have immoderate of you dealt with the aforesaid oregon akin contented with PO support restart aft modifying "Delivery completed" indicator for definite POs? Where could I find the restart conditions successful the mentioned Fiori app (no different apps are determination successful the system)? Would anyone beryllium capable to navigate maine however to grip this issue? 

Many acknowledgment successful advance! 

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