Service Request/Service Quote/Service Order travel the pursuing bid of sender email code determination:
- If the email code of the Service and Support Team successful maintained successful the work document, past connected sending the work petition or service order form to the lawsuit an email volition beryllium sent with the sender email code arsenic email code of the Service and Support Team.
- In case, the email code of the Service and Support Team successful not found, past the email code of the Processor volition beryllium used.
- If the email code for some the Service and Support Team and the Processor is not maintained, past email code of the Seller volition beryllium utilized arsenic the sender email address.
Sales Quote/Sales Order/etc. travel the pursuing bid of sender email code determination:
- If the email code of the Sales Unit successful maintained successful the sales document, past connected sending the e.g. income bid signifier to the lawsuit an email volition beryllium sent with the sender email code arsenic email code of the Sales Unit.
- In case, the email code of the Sales Unit successful not found, past the email code of the Employee Responsible volition beryllium used.
- If the email code for some the Sales Unit and the Employee Responsible is not maintained, past email code of the Seller volition beryllium utilized arsenic the sender email address.
Customer Invoice follows the pursuing bid of sender email code determination:
- If the email code of the Invoicing Unit (Bill From Party) successful maintained successful the sales document, past connected sending the e.g. Customer Invoice signifier to the lawsuit an email volition beryllium sent with the sender email code arsenic email code of the Invoicing Unit.
- In case, the email code of the Invoicing Unit in not found, past the email code of the Seller Party will beryllium used.
If determination is no document-specific sender code demined, the strategy volition usage the Default Sender Address maintained successful the Fine-Tuning Activity E-Mail and Fax Settings successful your Business Configuration.
It is imaginable to alteration the default strategy determination of the sender email code arsenic follows:
- Go to the Application and User Management enactment center.
- Select the Output Channel Selection view.
- Select the respective Sales Document successful the Show Rules For filter e.g. Sales Order.
- Edit an existing Output Channel regularisation oregon adhd a caller Output Channel regularisation for the Output Channel E-Mail.
- You tin acceptable up the Sender E-Mail Source and Sender E-Mail Address as per your requirement.
Please Note: Changes successful Master Data e.g. Accounts oregon Org Units are not dynamically taken implicit successful existing documents, travel up documents oregon documents that are copied. This means that if a papers e.g. a Sales Order was created and the E-Mail Address successful an Org Unit (e.g. the 1 utilized arsenic a Sales Unit) is changed this alteration volition not beryllium taken implicit successful the already existing Sales Order oregon immoderate papers that is created arsenic a travel up of this Sales Order. You volition person to alteration the information manually successful the respective document.