Are you getting spammed by Suzuki service centers?

BHPian

Are you getting spammed by Suzuki work centers?

I person antecedently shared my acquisition with however Nexa dealerships spam to get a 5-star standing aft a service.
link (Getting harassed by Nexa Service Center asking for an 'Excellent' rating)
We person nary different enactment but to springiness them the highest rating. If we trim it by adjacent 1 point, they volition support calling america continuously until we springiness them the highest standing arsenic good arsenic a confirmation implicit substance oregon WhatsApp that we are afloat satisfied with their service. This has gotten truthful atrocious that I person blocked 5 oregon 6 numbers, and they support calling from antithetic numbers. I had already decided not to instrumentality my car to the authorized work halfway due to the fact that of this!
And conscionable erstwhile you deliberation they can't spell immoderate lower, present comes the adjacent surprise.
People from antithetic Nexa and Suzuki work centers successful the metropolis started calling maine connected my telephone good earlier the adjacent work was due, randomly asking maine astir my existent ODO reading. I told them each that the conveyance hasn't adjacent tally fractional of the recommended work interval, and I would lone work it connected the owed date.
Regardless, I kept getting calls from them 3 oregon 4 times a month, and I utilized to support blocking them, acknowledgment to True Caller. They look to beryllium much anxious to get the conveyance serviced arsenic the owed day is nearer. There are inactive 2 months until the work owed date. But it has again gone retired of control, similar however erstwhile they spammed maine perpetually for weeks for not giving them a 5-star rating. I person already blocked 2 Nexa numbers this week, and contiguous being a Sunday, immoderate woman called maine today. I was not capable to reply the archetypal telephone since I was sick with a fever and asleep. They called maine close distant for a 2nd clip aft the archetypal telephone was not answered, which woke maine up.
It was the aforesaid ordeal. I told her intelligibly that the car's work owed day is yet to travel up and that the conveyance has not adjacent tally anyplace adjacent to 5000 km. She ignored this wholly and blatantly asked if I'd beryllium capable to bring the car successful time for service. I politely declined this and told her that I would beryllium engaged tomorrow. Then she insists that determination is simply a unit subordinate who resides adjacent my place, and they would instrumentality the car from my home. For this, I told her that the car is utilized by my father, and helium needs the car. I thought she would disconnect the telephone by now, but no. She told maine she would telephone maine backmost again time truthful that I could corroborate with my begetter if the car would beryllium taken for work the time aft tomorrow.
I earnestly judge that Maruti Suzuki/Nexa is not making capable wealth these days from their work centers. Their employees are fixed targets to meet, oregon possibly adjacent a commission, based connected however galore radical they tin propulsion successful for a work oregon however overmuch they tin bill. And their work advisors are besides seen overselling worldly lately and trying to fool technically unsound customers. During the past work oregon so, I was told that determination is thing incorrect with the clutch due to the fact that the 'clutch is returning!
Imagine however hopeless you person to beryllium to spam radical adjacent 4 months earlier the work owed date, adjacent erstwhile you merchantability astir 40% of the cars connected the market.
There are memes successful the US astir however dealerships telephone each the clip to inquire for extended warranties, and I judge determination volition beryllium akin memes successful India successful the adjacent future.
Have you faced thing similar?

Newbie

Re: Are you getting spammed by Suzuki work centers?

BHPian

Re: Are you getting spammed by Suzuki work centers?

BHPian

Re: Are you getting spammed by Suzuki work centers?

I person atleast 20 numbers from my nexa trader successful my artifact list. They irritate you continuously imploring you to get the conveyance serviced and station work they telephone you incessantly for feedback. If you are honorable you volition ne'er springiness them 5 stars each (during my past Baleno work they didn't adjacent cognize correctly however overmuch lipid went into the sump and one corrected them) they would harass you.