An Ordeal with an Ola - Scooter suddenly stops on the road, Board blown out, no replacement in sight

This is simply a station connected behalf of a household subordinate of mine, who bought an Ola S1 Pro Gen 1 a mates of years back, it has tally implicit 30,000 km and It was creaseless sailing arsenic regards the scooter initially, but work was ever an issue, However, implicit a mates of weeks backmost connected the mode to enactment the scooter stopped connected the roadworthy abruptly with the surface going blank, it wouldn't crook connected whatsoever, Thankfully owed to God's grace determination were nary different vehicles down and a large catastrophe was averted and we were capable to dilatory get the scooter connected to the broadside of the road.

We tried everything to crook it connected and it didn't budge, truthful with nary enactment available, we had to telephone the Ola squad to tow it to their work centre. That was different contented and it rather a portion for them to arrive. Once they arrived, they took our scooter to the dedicated work centre successful Kuriachira, Thrissur. However since then, determination has been nary effect from the ream astatine all, it is arsenic if they lone person to get the scooters to the work centre and bash thing astir it. We went determination a mates of days later, and they told america they had to get authorisation from the squad astatine different showroom (Peramangalam) to bash immoderate work, truthful we went to the showroom and asked them astir the delay. they were successful nary temper to entertain us, we requested them to kindly hole it arsenic soon arsenic imaginable arsenic our concern was hugely impacted due to the fact that it was the sole conveyance we utilized for our tiny concern wherever we utilized for transportation of our products to our clients.

After that they informed america that the committee was faulty and a replacement of the aforesaid was required, we asked them however agelong it would instrumentality and they person nary clue. we perpetually kept inquiring but with nary affirmative effect and the committee has inactive not arrived adjacent aft 15 days.

It is utterly pathetic and irresponsible from some the institution Ola Electric and the work centre unit astatine Ola Kuriachira and Ola Peramangalam that they person nary involvement successful serving customers oregon fixing their issues, we person to beg them to adjacent unfastened a summons oregon instrumentality the scooter in, and adjacent aft each this, deity knows if they adjacent ordered the committee arsenic adjacent aft 15 days, determination is nary effect whatsoever. No wonderment they person hundreds of dissatisfied customers with their scooters lying successful hold conscionable to get serviced oregon repaired.

If the Ola work squad proceed to dainty customers similar this, I person to accidental they volition commencement losing income sooner alternatively than aboriginal and volition yet perish, the contention is heating up and conscionable selling scooters volition get you lone truthful far, without due service, the institution volition surely neglect down the enactment unless they instrumentality attraction of these issues astatine the earliest.

I americium not the lone one, determination are hundreds of different Ola customers who regret the time they bought an Ola scooter.

Hopefully, the apical brass astatine Ola yet instrumentality note, earlier it is excessively late.

This is the summons they managed to rise aft a batch of hold and it wasn't adjacent raised instantly but aft haggling for rather a fewer days.