2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan

2 months ago 22

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan


Federation of Automobile Dealers Association (FADA) successful relation with the probe and investigation radical Frost and Sullivan person published a study connected lawsuit restitution Index of rider conception successful wide marketplace and luxury cars successful the Indian car market. They person covered assorted aspects similar Sales, Service, merchandise prime and Experience of each the brands.

The survey published connected Rushlane seems a mixed container with varied results successful antithetic categories. But Kia Motors has topped the database followed by Toyota successful the 2nd place. The astir bashed and criticized institution successful the forum Tata Motors has amazingly taken the 3rd spot successful the database and the astir praised Maruti and Hyundai is ranked sixth and seventh successful the list!!

Quote:

Originally Posted by Rushlane

The survey was categorized into 2 parts, 1 which assessed the conveyance purchased during May 2023-May 2024 connected ground of income and merchandise prime and secondly, conveyance purchased during 2021-2023 play successful presumption of aft income work successful the past 6 months.

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indiacardealersatisfactionindextatakiamarutihyundaimahindratoyotahonda11068x733.jpg

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indiacardealeraftersalessatisfactionindextatakiamarutihyundaimahindratoyotahonda61068x719.jpg

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indiacardealersatisfactionindextatakiamarutihyundaimahindratoyotahonda41068x775.jpg

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indiacardealersatisfactionindextatakiamarutihyundaimahindratoyotahonda31068x708.jpg

Coming to the luxury cars conception determination is nary astonishment thrown successful and it's the AUDI that leads intimately followed by BMW that takes the 2nd spot but successful a adjacent contest. Mercedes Benz takes the adjacent third. Both the Indo-Chinese marque are distant 4th and 5th respectively.

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indiacardealersatisfactionindextatakiamarutihyundaimahindratoyotahonda21068x533.jpg

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indialuxurybrandaftersalesaudibmwmercedes1068x631.jpg

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indialuxurybrandsalesexperienceaudibmwmercedes1068x599.jpg

2024 Indian Customer Experience Ranking- Study by FADA & Frost and Sullivan-2024indialuxurybrandproductexperienceaudibmwmercedes1068x598.jpg

Source: Copyright (C) 'RUSH LANE'

Edit: Apologies!! Missed the thread that has already posted the same. Mods whitethorn delight delete this thread. Thank you.


Last edited by DRPSREDDY : 8th September 2024 astatine 23:51.

Read Entire Article